FAQ

Where is "All Brothers" based?

– The head office is based in London, UK.

– The factory is based in Los Angeles, USA.

From where do you send articles?

Articles are sent from the factory in Los Angeles, USA.

How long it takes for shipping?

We take about 2-7 business days to create apparel products (t-shirts etc.) and 2-5 business days for non-apparel (posters etc.) products. Then you should add shipping times on top of that. Speed and price depends on product type and destination.

97% of our orders are shipped within 5 business days. More than a half of our orders are shipped within 3 business days or less.

What is the return policy?

Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

Before you return any article, please send us an email to contact@allbrothersclothing.com.

What could be the reasons for return?

Wrong Address – If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you.

Unclaimed – Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment to yourself.